License guide
Activate your license key
Three steps, about a minute. On a monthly or yearly plan you repeat them at each renewal, because every billing period comes with a new key.
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Copy your key
From your dashboard, or from the email we sent you.
On the dashboard the key to use sits at the top with a Copy key button. Older keys are tucked under Previous keys, so you can't pick the wrong one.
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Open License Manager
In BG Remover choose Help → License Manager, or press Ctrl+L.
The window shows your current plan and the date its key runs out.
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Paste and activate
Paste the key, click Activate, then restart the app when it asks.
The key goes in the "Enter your license key" box. The app checks it online once, so you need internet for this step. After the restart it works offline.
Monthly and yearly plans get a new key at every renewal
BG Remover checks your license on your own computer, without calling our servers. That is what lets it work offline, and it also means a key can't be extended from our side: the end date is part of the key itself. So each time your plan renews, we issue a new key for the new period and you paste it into the app, the same three steps as above.
Renewal day
Your payment goes through. The new key is emailed to you and appears at the top of your dashboard.
Next 2 days
The old key keeps working, so nothing stops while you paste the new one into the app.
If you miss it
The app goes back to the free version. Nothing is lost: paste the new key whenever you like and your plan is back.
You don't have to remember any dates. The renewal email has the new key in it, and your dashboard says so when a new key hasn't reached your app yet. On the Lifetime plan there is one key that never expires, so you activate once and you're done.
If something is off
The app says "License Expired", but my subscription is paid
The app is still using last period's key. Copy the newest key from your dashboard and activate it. The old key can't be extended, because the app checks it offline.
Do I have to remove the old key first?
No. Activating a new key replaces the one in the app.
I can't find the email with my key
Search your inbox and spam folder for "BG Remover license key". Your dashboard always shows the current key, with older ones under Previous keys.
It says the device limit is exceeded
Each plan covers a set number of computers. On a computer you no longer use, open License Manager and click Deactivate License. If you can't reach that computer, email support and we will free the slot.
Activation says the server is offline
Activating needs an internet connection for a moment. Check your connection or firewall and try again. Removing backgrounds never needs one.
The key is rejected as invalid
Keys are long, so a missing piece is the usual cause. Use the Copy key button instead of selecting the text, and paste it without spaces or line breaks.
Still stuck? Email support@realbrain.cc or ask in the Discord community.